Customer panel overview
The customer dashboard summarises the account balance and the items that need attention, while the sidebar gives direct access to every customer feature.
Verified against the current LucidCP interface
01
Procedure
Step-by-step
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01
Review account status
Check balance, active services, unpaid invoices and open tickets.
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02
Open the relevant area
Use the dashboard cards or sidebar links to go directly to the required workflow.
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03
Check notifications
The bell in the top bar contains account and service notifications.
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04
Keep account data current
Open Profile to review contact details and security settings.
02
Checklist
Best practices
- Use the dashboard after every payment to confirm the account state.
- Open a support ticket with the related service selected whenever possible.
