Customer panel · 6 min read

Invoices, balance and payment methods

Invoices show what is due and why. Balance and saved payment methods can simplify future payments when enabled by the merchant.

Verified against the current LucidCP interface
LucidCP customer invoices page
The customer invoice list groups billing records by status.
LucidCP customer payment methods page
Saved payment methods and automatic payment controls, when enabled.
01

Procedure

Step-by-step

  1. 01

    Open My Invoices

    Filter by status and open an invoice to review its items, tax, total and due date.

  2. 02

    Choose a payment method

    Select one of the payment gateways enabled for the invoice currency.

  3. 03

    Complete provider checkout

    Finish the secure provider flow and return to LucidCP.

  4. 04

    Confirm the result

    Wait for the invoice to show paid and download the PDF if required.

  5. 05

    Manage recurring convenience

    Review saved payment methods, auto-pay and balance only if these features are enabled.

02

Checklist

Best practices

  • Never refresh or repeat a payment while the provider is processing it.
  • Contact support with the invoice and provider transaction references if statuses disagree.
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