Profile, account access and security
Accurate account details support billing and ownership checks. Security controls protect both the customer account and its services.
Verified against the current LucidCP interface
01
Procedure
Step-by-step
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01
Review profile details
Keep the name, email, phone, address and billing identity current.
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02
Use a unique password
Choose a strong password that is not reused on another service.
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03
Enable two-factor authentication
Complete setup, verify a code and store recovery codes offline.
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04
Use sub-accounts carefully
Delegate only the permissions another person needs and remove access when their role ends.
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05
Use the support PIN
When enabled, generate the PIN only for identity verification with support.
02
Checklist
Best practices
- The support team should never ask for your password.
- Review active sessions and sub-accounts after a staff change.
