Orders and automatic provisioning
LucidCP joins checkout, invoicing and module automation so a paid order can become an active service without manual hand-offs.
Verified against the current LucidCP interface
01
Procedure
Step-by-step
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01
Open Sales → Orders
Use status and date filters to locate new, pending or failed orders.
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02
Review the order timeline
Confirm the customer, product, amount, invoice and payment state before provisioning.
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03
Inspect module execution
A successful payment queues or runs the linked server module. Review the module queue when activation is delayed.
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04
Confirm the service
Verify that credentials, server assignment, next due date and activation status were stored correctly.
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05
Handle exceptions
Correct the provider or product configuration, then retry only the failed job instead of recreating the order.
02
Checklist
Best practices
- Never retry a job until the underlying provider error is understood.
- Use abandoned checkout reporting to recover incomplete orders.
